Hi, I’m Mary Ann. Thanks for visiting!I’m an accomplished instructional designer and change manager specializing in eLearning. Drawing on my organizational change management experience, I design and develop blended learning solutions that drive behavior change and measurable business outcomes through a data-informed, impact-driven approach. I thrive in collaborative team environments where I can jump in where needed, contribute across projects, and enhance the customer experience.
Mary Ann Kowalczyk
Instructional Designer and Change Manager
Designing learning that improves the customer experience and drives measurable outcomes